Best Cassidy Alternatives & Competitors 2026

Cassidy is an AI automation platform that integrates with your tools to streamline tasks like customer support, lead qualification, and RFP processing, saving your team time and effort.

A popular AI Customer Service tool with 55.5K monthly visits. We've analyzed 20 similar AI tools to help you compare features, popularity, and ratings. Find the perfect alternative for your needs.

Quick Comparison

(Top 5 by Traffic)
ToolVisitsTop MarketGrowthRating
Cassidy
CassidyCurrent
55.5K
🇺🇸
United States41.0%
+12.0%
-
Crisp
Crisp
1.3M
🇺🇸
United States15.8%
-1.3%
-
eesel AI
eesel AI
590.9K
🇺🇸
United States12.5%
+21.6%
-
crewAI
crewAI
417.1K
🇺🇸
United States20.2%
+2.0%
-
Capacity Conversational AI Software
Capacity Conversational AI Software
108.5K
🇺🇸
United States68.3%
+17.4%
-
Kustomer
Kustomer
74.1K
🇺🇸
United States30.7%
+20.6%
-
Data based on traffic metrics from December 2025

Top 20 Alternatives to Cassidy

Crisp
📈High Traffic

Crisp is a powerful messaging platform that centralizes communication, automates workflows, and enhances customer support.

US
15.81%
|
1.3M
|
5.0
crewAI
Medium Scale

CrewAI is a powerful multi-agent platform that simplifies workflow automation across industries, offering no-code tools, easy deployment, and performance tracking.

US
20.20%
|
417.1K
|
5.0
Zaia
🌱Emerging Tool

Zaia offers AI-powered employees that handle support, sales, and customer service 24/7, with a 7-day free trial and no coding required.

BR
92.89%
|
41.7K
|
4.0
eesel AI
Medium Scale

Eesel AI automates support, team communication, and website interactions with instant, knowledge-based answers.

US
12.54%
|
590.9K
|
5.0
Octoparse AI - Workflow Automation Software
🌱Emerging Tool

Octoparse AI is a powerful, no-code platform that simplifies workflow automation, making it accessible for everyone to enhance productivity and efficiency.

US
20.46%
|
37.6K
|
4.0
Adept
🌱Emerging Tool

Adept is an enterprise AI tool that automates repetitive tasks, making workflows faster and more efficient. It’s accurate, future-proof, and easy to set up.

US
31.12%
|
48.6K
|
4.0
Capacity Conversational AI Software
Medium Scale

Capacity’s AI automates support, slashes wait times, and keeps conversations human—all while scaling with your business.

US
68.31%
|
108.5K
|
5.0
Cresta AI
🌱Emerging Tool

Cresta enhances contact center operations with AI-driven insights and real-time support, improving CX and driving revenue.

US
61.87%
|
71.0K
|
5.0
Kustomer
🌱Emerging Tool

Kustomer is an all-in-one AI-powered CRM platform that combines omnichannel messaging, AI automation, and a unified customer view to deliver exceptional customer service.

US
30.72%
|
74.1K
|
5.0
CrescendoCX
🌱Emerging Tool

Crescendo.ai combines AI-powered automation with human expertise to transform customer service. It’s fast, accurate, and scales effortlessly—backed by a performance guarantee.

US
28.95%
|
71.4K
|
5.0
Relay.app
Medium Scale

Relay.app is a powerful automation platform that simplifies workflows across 100+ apps, offering AI Agents and Human-in-the-Loop features for seamless task management.

US
16.07%
|
241.7K
|
5.0
Rossum.ai
🌱Emerging Tool

Rossum’s AI document processing solution automates transactional workflows, reduces manual tasks, and boosts accuracy, making business operations more efficient.

US
41.50%
|
74.1K
|
5.0
Zapier
📈High Traffic

Zapier is a powerful workflow automation tool that connects 7,000+ apps to streamline your tasks, boost productivity, and save time—all without needing to code.

US
34.89%
|
5.9M
|
5.0
Automation Anywhere
Medium Scale

Automation Anywhere is the ultimate platform for Agentic Process Automation, helping businesses automate up to 80% of tasks with AI-powered tools.

IN
32.23%
|
250.2K
|
5.0
Zendesk
🚀Super High Traffic

Zendesk is a comprehensive customer service platform that combines AI, automation, and multi-channel support to help businesses deliver exceptional customer experiences.

US
31.34%
|
75.6M
|
5.0
ABBYY
Medium Scale

ABBYY offers AI-powered intelligent automation solutions that help businesses streamline document processing and optimize workflows with high accuracy and efficiency.

RU
15.63%
|
441.6K
|
5.0
Respond.io
📈High Traffic

Respond.io simplifies customer conversations with AI-powered chat management, helping businesses grow faster. Capture leads, boost sales, and keep customers happy—all from one platform.

MX
9.30%
|
1.4M
|
5.0
Zams
🌱Emerging Tool

Zams is an enterprise-grade platform that empowers businesses to build and deploy AI agents for automating workflows, connecting tools, and driving results—fast, secure, and scalable. ---

US
22.71%
|
32.1K
|
4.0
Kay AI

Kay is an AI-powered workforce that streamlines insurance operations, saving agencies and brokerages hundreds of hours by automating repetitive tasks.

IN
81.41%
|
4.7K
|
3.0
Tiledesk
🌱Emerging Tool

Tiledesk automates workflows and customer support with AI agents, boosting efficiency and reducing costs across industries. Start your free trial today!

CA
15.12%
|
20.8K
|
4.0
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