What is BMC Helix?
BMC Helix is a cutting-edge SaaS platform designed to tackle enterprise data challenges. It’s built to empower businesses with data intelligence, action, and orchestration, helping them become more efficient and innovative in today’s fast-paced digital world.
What are the features of BMC Helix?
- AI-Powered Service Management: Automates and accelerates service delivery for faster resolutions.
- Real-Time Operational Insights: Detects anomalies, isolates root causes, and provides actionable insights.
- Workflow Orchestration: Streamlines application and data workflows across hybrid and multi-cloud environments.
- Intelligent Self-Service: Enhances employee productivity with AI-driven chatbots and knowledge tools.
What are the use cases of BMC Helix?
- IT Service Management: Modernize IT operations with AI-driven tools for faster ticket resolution.
- Workload Automation: Orchestrate critical business workflows across diverse infrastructures.
- Customer Service Management: Deliver exceptional customer experiences with intelligent self-service solutions.
- Mainframe Data Protection: Secure and optimize mainframe operations with advanced tools.
How to use BMC Helix?
- Choose Your Goal: Select the specific BMC Helix solution that aligns with your business needs.
- Migrate to Modern Service Management: Implement AI-driven tools to boost efficiency and ROI.
- Leverage AIOps: Use AI for real-time insights and anomaly detection to minimize downtime.
- Orchestrate Workflows: Integrate BMC Helix into your DevOps processes for seamless automation.
