What is Zigpoll?
Zigpoll is a no-code survey and feedback platform built specifically for e-commerce brands. It helps you collect zero-party data—information customers intentionally share—through post-purchase surveys, email campaigns, on-site polls, and interactive forms. Unlike traditional tools that track anonymous visitors, Zigpoll ties every response directly to real customer profiles, purchase history, and behavior.
With an average 50% response rate (10x higher than industry standards), Zigpoll turns casual shoppers into engaged brand advocates while delivering actionable insights—not just raw data. Trusted by over 20,000 companies including Steve Madden and Karl Lagerfeld, it’s designed to go live in under 5 minutes with zero developer help.
What are the features of Zigpoll?
- Zero-Party Data Collection: Gather intentional, consent-based feedback via post-purchase surveys, popups, email, and SMS.
- AI-Powered Insights: Get instant analysis of responses in plain English—no manual data crunching needed.
- No-Code Setup: One-click install for Shopify, BigCommerce, or WordPress; works on any website with a simple embed code.
- Synthetic Market Research: Test surveys and get hundreds of AI-generated responses in minutes with full logic support.
- Smart Targeting & Triggers: Launch surveys based on customer behavior, order value, Klaviyo flows, or custom rules.
- Multi-Language Support: Surveys auto-translate into 94+ languages; synthetic responses work globally too.
- Deep Integrations: Connects with Shopify, Klaviyo, SMS tools, and AI assistants like ChatGPT via Model Context Protocol (MCP).
What are the use cases of Zigpoll?
- Launch new products by asking recent buyers what they’d like to see next
- Reduce ad waste by linking survey feedback to actual attribution data
- Improve NPS scores with segmented follow-ups for detractors vs. promoters
- Optimize landing pages using real-time feedback from high-intent visitors
- Run rapid market research before investing in inventory or ads
- Personalize post-purchase emails with dynamic survey-triggered content
- Identify shipping or fulfillment pain points from unsatisfied repeat customers
How to use Zigpoll?
- Install the Zigpoll app directly from the Shopify App Store (or add the embed code to your site’s head tag)
- Choose a proven template or build a custom survey using 10+ question types (sliders, image selects, etc.)
- Set visibility rules: target by page URL, device type, customer segment, or purchase history
- Enable incentives like discount codes to boost completion rates
- Review real-time AI insights or ask natural-language questions via integrated AI assistants
- Export data or share findings across your team using built-in analytics dashboards
