What is Listen Labs?
Listen Labs is an AI-powered research platform that helps companies quickly understand their customers through AI-moderated interviews. It replaces traditional methods like surveys, focus groups, and in-depth interviews with fast, scalable, and actionable insights. Whether you're testing new products, analyzing brand perception, or gathering user feedback, Listen Labs delivers results in hours, not weeks.
What are the features of Listen Labs?
- AI-Moderated Interviews: Conduct personalized interviews at scale with an AI interviewer that probes deeper into customer responses.
- Actionable Results Instantly: Generate key takeaways, personas, and top themes automatically.
- Global Reach: Translate and transcribe interviews in over 50 languages.
- Flexible Stimuli Testing: Test videos, images, Figma prototypes, or any other type of content.
- Multiple Interaction Modes: Engage customers via video, audio, or text interviews.
- Fast Recruitment: Access a pool of millions of participants or integrate with your own panel provider.
- Compliance & Security: SOC 2 Type II, GDPR, and ISO certified to keep your data safe.
What are the use cases of Listen Labs?
- Concept Testing: Get qualitative and quantitative feedback on new products or ideas.
- Landing Page Testing: Understand how users interact with your website and identify confusing elements.
- Brand Perception: Learn how customers perceive your brand and what drives conversions.
- Usability Testing: Test new designs to ensure they’re user-friendly.
- Creative Testing: Gauge how your ads and messages make people feel.
- Foundational Research: Uncover new opportunities through open-ended discussions.
How to use Listen Labs?
- Choose a Template: Select from expert-vetted templates or upload your own discussion guide.
- Recruit Participants: Use Listen Labs’ panel, integrate with your provider, or share a link with your audience.
- Let Listen Handle It: The AI conducts and analyzes interviews, delivering a detailed report in hours.
- Explore Results: Dive into interactive reports with actionable insights.
