Chatnode

What is Chatnode?

Chatnode builds AI customer service agents that answer questions and complete tasks using a company's website and documents. It targets support teams needing automated responses with live agent escalation. A 7-day free trial is available without a credit card.

What are the features of Chatnode?

• Knowledge training

  Crawls websites or ingests uploaded documents to build the agent's knowledge base, with an auto-retrain feature for continuous updates.
• Task execution (AI Actions)

  Performs custom API calls, Stripe billing, Calendly/Cal.com booking, and lead capture to complete real tasks.
• Live agent handoff

  Escalates complex queries to human support staff while passing along the full conversation context.
• Brand voice control

  Applies configured tone and policy rules so replies match brand guidelines.
• Analytics dashboard

  Reports on deflection rates, time saved, action success, geographic user data, and frequent topics.
• Integrations

  Connects to WordPress, Slack, Notion, Zendesk, OneDrive, Dropbox, Google Drive, Zapier, and Make.

What are the use cases of Chatnode?

• Automated billing inquiries

  Agents retrieve and display invoices to customers through integrated task actions.
• Meeting scheduling

  Visitors book appointments directly via Calendly or Cal.com integrations within the chat interface.
• Frequently changing product details

  The auto-retrain feature keeps answers current for businesses that update pricing or FAQs regularly.

Chatnode Pricing Information:

• Free trial

  7 days of access; no credit card required.
• Paid plans

  Specific prices are not listed; costs use message credits where most models consume 1 credit per response and advanced models consume 20 credits per response.