What is Typewise?
Typewise is an enterprise-grade AI customer service platform designed to help businesses deliver exceptional customer experiences while streamlining operations. With advanced automation, hybrid intelligence, and seamless integrations, Typewise empowers companies to reduce handling time, boost engagement, and increase revenue. Whether you're handling complex inquiries or routine tasks, Typewise ensures your customer service teams are equipped to succeed.
What are the features of Typewise?
- AI Supervisor Engine: Routes inbound requests to the right AI or human agent for fast and accurate resolutions.
- Hybrid Intelligence: Combines AI and human expertise for complex tasks, ensuring a seamless customer experience.
- Multilingual Support: Communicate confidently in 50+ languages, breaking language barriers.
- AI Agents: Autonomous case handling with smart human handover for complex situations.
- Magic Reply: Auto-draft email and chat responses using past messages and knowledge bases.
- Real-Time Translation: Automatically translate messages into 26+ languages.
- Insights Hub: AI-powered analytics to track performance, detect anomalies, and improve service quality.
- 200+ Ready-to-Use Connectors: Easily integrate with CRMs, ERPs, and other tools without heavy IT overhead.
- GDPR Compliant & ISO 27001 Certified: Enterprise-grade security for your data.
What are the use cases of Typewise?
- Customer Service Automation: Handle routine inquiries and complex tasks with AI-powered agents.
- Multilingual Customer Support: Provide consistent service across languages and regions.
- Agent Empowerment: Equip your team with AI tools to draft responses, translate messages, and refine communication.
- Efficiency & Scalability: Reduce setup and maintenance efforts by 90% with advanced automation.
How to use Typewise?
- Book a Demo: Explore Typewise's features and see how it fits your needs.
- Quick Setup: Deploy in minutes with pre-built connectors and minimal IT involvement.
- Train Your AI: Fine-tune the AI model to match your brand’s tone and voice.
- Start Automating: Let AI handle routine tasks while your team focuses on high-value activities.
- Monitor & Optimize: Use real-time analytics to track performance and improve customer satisfaction.
