What is MARA?
MARA AI is the ultimate reputation management solution for hotels, powered by cutting-edge AI technology. It helps hotels respond to and analyze reviews quickly and efficiently, ensuring a stellar online reputation. With MARA, you can set up your account in just three minutes and start improving your ratings today.
What are the features of MARA?
- Review Inbox: Centralize all your reviews in one place, no matter the language.
- AI Review Reply Generator: Get high-quality, personalized responses in seconds.
- Brand Voice: MARA writes like you, using your unique tone and style.
- Smart Snippets: Automatically detect and respond to frequent topics with varied wording.
- Review Analytics: Dive deep into performance metrics and actionable insights.
- Surveys: Collect more 5-star reviews with AI-aided survey drafts.
- Review Widgets: Showcase your ratings on your website to boost trust and conversions.
What are the use cases of MARA?
- Hotel Management: Improve response rates and guest satisfaction across multiple properties.
- Marketing: Enhance your online reputation and attract more direct bookings.
- Guest Experience: Address guest feedback promptly and personally, ensuring a positive experience.
How to use MARA?
- Sign Up: Create your account in just three minutes.
- Connect Platforms: Link your review platforms to MARA’s central inbox.
- Customize: Train MARA on your brand voice and set up smart snippets.
- Respond: Use AI-generated replies to respond to reviews quickly.
- Analyze: Dive into review analytics to track performance and identify trends.
