Question 1

What is Liberate?

Accepted Answer

Liberate Voice AI is here to transform how businesses handle customer interactions. With **24/7 support**, **100% call answer rates**, and **human-like conversations**, Liberate ensures your customers get **5-star service** every time. It’s not just about answering calls—it’s about delivering seamless, efficient, and personalized experiences.

Question 2

What are the features of Liberate?

Accepted Answer

* **24/7 Support**: Never miss a call, day or night.
* **Human-Like Conversations**: Advanced AI that sounds natural and engaging.
* **Multilingual Support**: Automatically switches between English, French, and Spanish.
* **Real-Time Insights**: Full call transcripts, sentiment analysis, and performance tracking.
* **Enterprise-Grade Security**: Compliant with HIPAA, SOC 2, PCI, and GDPR.

Question 3

What are the use cases of Liberate?

Accepted Answer

* **Customer Support**: Automate 80% of calls, freeing agents for complex tasks.
* **Sales Teams**: Close more deals with intelligent call handling.
* **Contact Centers**: Streamline workflows and reduce hold times.
* **Insurance Agencies**: Enhance customer engagement with warm transfers and real-time data.

Question 4

How to use Liberate?

Accepted Answer

1. **Request a Demo**: See Liberate in action.
2. **Integrate**: Seamlessly connect with your existing systems.
3. **Automate**: Let AI handle routine calls, escalating only when necessary.
4. **Monitor**: Use the reporting dashboard to track performance and customer sentiment.

Question 5

How does Liberate handle different languages?

Accepted Answer

Liberate automatically recognizes and switches between English, French, and Spanish for a personalized touch.

Question 6

Is Liberate secure?

Accepted Answer

Yes, Liberate meets HIPAA, SOC 2, PCI, and GDPR standards for top-tier security.

Question 7

Can Liberate escalate calls to human agents?

Accepted Answer

Absolutely! Liberate intelligently escalates calls when needed, ensuring a smooth customer experience.