What is Enterpret?
Enterpret helps you understand customers at superhuman scale, turning chaotic feedback into clear, confident actions. Built for product and CX teams, Enterpret uses custom AI to transform how you listen to customers, ensuring every voice is heard and valued. Whether it's feedback from social media, support tickets, or reviews, Enterpret organizes it all into one source of truth. With Enterpret, you can act faster, build better products, and deliver amazing customer experiences.
What are the features of Enterpret?
- Unified Feedback Repository: Aggregate feedback from all channels into one place, eliminating data silos.
- Customer Knowledge Graph: Use custom taxonomy to organize and uncover deeper insights from unstructured feedback.
- Wisdom (AI Copilot): Get instant, actionable insights with an intuitive chat interface.
- User-Friendly Analytics: Build dashboards, set alerts, and generate summaries without needing technical expertise.
- Quality Monitor Agent: Detect and alert you to emerging issues 24/7, preventing crises before they happen.
What are the use cases of Enterpret?
- Product Development: Identify the 20% of feedback that drives 80% of impact and build products customers love.
- Customer Experience: Reduce support tickets, slash churn, and deliver unforgettable experiences.
- Leadership Decisions: Align teams around one truth and make data-driven decisions to fuel growth.
How to use Enterpret?
- Aggregate Feedback: Connect all your feedback channels (e.g., social media, support tickets, reviews) into Enterpret.
- Analyze with AI: Use Wisdom, Enterpret's AI copilot, to uncover insights quickly and easily.
- Act on Insights: Prioritize what matters most and take action to improve products and customer experiences.
- Monitor Quality: Let Enterpret's agent detect issues early and alert you before they escalate.
