What is ChatBot Live?

**ChatBot Integration for LiveChat** is a powerful tool that combines AI chatbot capabilities with LiveChat’s human expertise. It’s designed to provide **24/7 customer support**, reduce wait times, and boost customer satisfaction. Whether you’re handling sales, support, or marketing, this integration ensures your customers get instant, personalized responses.

What are the features of ChatBot Live?

* **AI-Powered Chatbot**: Instantly resolve up to 80% of customer queries with AI. * **LiveChat Integration**: Seamlessly transfer chats to human agents when needed. * **Multilingual Support**: Engage customers in their preferred language. * **Dynamic Responses**: Provide accurate, context-aware answers. * **Analytics & Tracking**: Monitor chat performance and customer satisfaction.

What are the use cases of ChatBot Live?

* **Customer Support**: Handle repetitive queries with AI, freeing up agents for complex issues. * **Sales & Marketing**: Generate leads and send personalized product recommendations. * **E-commerce**: Assist customers with orders and product inquiries on platforms like Shopify. * **Education & Healthcare**: Provide instant answers and support for students or patients.

How to use ChatBot Live?

* **Sign Up**: Start a free 14-day trial with no credit card required. * **Connect**: Integrate ChatBot with your LiveChat account in just a few clicks. * **Customize**: Use the Visual Builder to create chatbot flows tailored to your business. * **Deploy**: Publish your chatbot and start automating customer interactions.

How do I connect ChatBot with LiveChat?

Simply add the ChatBot integration from the LiveChat Marketplace or create a chatbot directly in the LiveChat app.

Can I use ChatBot and LiveChat with WhatsApp Business?

Yes, you can integrate both ChatBot and LiveChat with WhatsApp Business.

How many chats can ChatBot handle at once?

A single bot can manage up to 500 concurrent chats.

Do I need coding skills to use ChatBot?

No, you can create a chatbot in just a few clicks without any technical knowledge.

Can live agents take over chatbot-handled chats?

Yes, agents can take over chats when the “Transfer to agent” action is triggered.

ChatBot Live

5.0

13.24%

ChatBot Integration for LiveChat offers a seamless blend of AI and human support, ensuring 24/7 customer service, reduced wait times, and higher satisfaction. Perfect for businesses looking to scale their customer interactions efficiently.

Added on: 2025.03.05

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