Best AI Customer Service Tools & Software in 2026 (Free & Paid)

Explore 241 high-quality AI tools, software and services for AI Customer Service. including Salesforce AI, Salesforce Einstein 1 Platform for Application Development, Zendesk, Zendesk Service Suite

Kotae

Kotae is the no-code AI chatbot that automates customer support, boosts conversions, and uncovers visitor insights—perfect for small businesses.

US
100.00%
|
881
|
3.0
CrescendoCX

Crescendo.ai combines AI-powered automation with human expertise to transform customer service. It’s fast, accurate, and scales effortlessly—backed by a performance guarantee.

US
28.95%
|
71.4K
|
5.0
LiveX AI

LiveX AI is the smart way to keep customers happy and loyal. It cuts churn, boosts sales, and delivers 24/7 support—all with a human touch.

US
40.23%
|
488.9K
|
5.0
TrueAccord

TrueAccord revolutionizes debt collection with AI and a consumer-first approach, delivering faster recoveries and happier customers.

US
98.69%
|
524.6K
|
5.0
Callbell

Callbell simplifies customer support by merging WhatsApp, Messenger, Instagram, and Telegram chats into one platform. Automate replies, run campaigns, and grow your business—all from a single dashboard.

MX
29.16%
|
830.7K
|
5.0
Chargeblast

Chargeblast helps businesses reduce chargebacks by up to 99% with real-time alerts and seamless integration.

US
39.93%
|
185.6K
|
5.0
Cyara

Cyara’s AI-Led CX Transformation Platform helps businesses deliver flawless customer experiences across all channels, ensuring satisfaction and loyalty. ---

US
43.16%
|
25.9K
|
4.0
Voiceform

Voiceform is an AI-powered survey tool that combines voice, video, and text to gather deeper insights and boost engagement. ---

US
40.14%
|
385.9K
|
5.0
Pangeanic

Pangeanic’s ECO Platform offers AI Translation and AI Virtual Assistants to streamline global communication, ensuring privacy, accuracy, and efficiency. ---

US
12.51%
|
60.7K
|
5.0
Pylon

Pylon is a modern, all-in-one B2B support platform that combines ticketing, chat, knowledge base, AI support, and customer portals into a single tool. Designed for scalability and ease of use, Pylon helps teams automate workflows, integrate with existing tools, and deliver exceptional customer support.

US
48.71%
|
192.2K
|
5.0
Enterpret

Enterpret helps teams turn customer feedback into actionable insights, enabling faster decisions, better products, and happier customers. ---

US
25.64%
|
19.4K
|
4.0
Productlane

Productlane helps B2B teams streamline customer support, manage feedback, and prioritize features with a powerful, Linear-integrated platform.

GB
26.10%
|
17.5K
|
4.0
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