What is klink.cloud?
klink.cloud is a unified CX platform that brings all your customer conversations together. Manage calls, chats, emails, and messages from one dashboard. Automate support with smart AI agents, boost team productivity, and connect virtual phone numbers across Southeast Asia. Perfect for businesses looking to streamline customer service and scale with ease.
What are the features of klink.cloud?
- Omnichannel Inbox: Handle live chat, messaging, calls, and emails in one place.
- Telephony Integration: Manage inbound and outbound calls with virtual numbers or your own SIP trunk.
- AI & Workflow Automation: Automate up to 80% of support tasks and workflows.
- Transactional Chatbot: Reduce agent workload by automating routine processes.
- Kai AI Agent: Instantly resolve 56% of support inquiries and handle high volumes.
- Case Management: Track every customer interaction with detailed analytics and reports.
- Real-time Analytics: Monitor team performance and customer satisfaction instantly.
- Easy Integrations: Connect with WhatsApp, Messenger, Gmail, Shopify, CRMs, and more.
- 99% Uptime: Reliable platform trusted by 200+ global brands.
What are the use cases of klink.cloud?
- Inhouse Contact Centers: Manage both voice and non-voice support teams efficiently.
- Customer Support Help Desk: Unified ticket management across all channels.
- Outbound Sales Dialer: Streamline cold calling and sales campaigns.
- BPO & Outsourcing: Single dashboard for BPOs and clients to boost productivity.
- Healthcare, Insurance, Banking: Automate support and improve customer experience.
- Retail & Ecommerce: Sell and serve customers across every channel.
- Digital Agencies: Deploy AI bots and automation for clients.
How to use klink.cloud?
- Sign Up: Create a free account—no credit card needed.
- Connect Channels: Link your favorite apps and messaging platforms.
- Set Up Virtual Numbers: Choose numbers or connect your SIP trunk.
- Configure AI Agents: Automate workflows and set up chatbots.
- Monitor Performance: Use the dashboard for real-time analytics and reports.
