Question 1

What is Fine-Tuner?

Accepted Answer

**Synthflow AI** is revolutionizing the way businesses handle phone calls with its **no-code AI voice agents**. Whether you're managing customer inquiries, scheduling appointments, or qualifying leads, Synthflow makes it easy to automate these tasks without needing any technical skills. It’s like having a **24/7 virtual assistant** that never misses a call.

Question 2

What are the features of Fine-Tuner?

Accepted Answer

* **True Conversational AI**: Understands intent, navigates complex dialogues, and adapts in real-time.
* **Security & Compliance**: Enterprise-ready with SOC 2 certification, HIPAA compliance, and global data privacy laws.
* **Enterprise Support**: Dedicated Customer Support Manager, custom integrations, and priority support.
* **Multilingual Support**: Operates in 20+ languages with global number options.
* **Seamless Integrations**: Connects with 200+ tools like HubSpot, Zapier, and GoHighLevel.

Question 3

What are the use cases of Fine-Tuner?

Accepted Answer

* **AI Receptionist**: Handle incoming calls and manage customer inquiries.
* **AI Answering Service**: Provide 24/7 support for missed calls.
* **AI Concierge**: Assist with appointment scheduling and information requests.
* **Lead Qualification**: Automate outbound calls to qualify leads efficiently.

Question 4

How to use Fine-Tuner?

Accepted Answer

1. **Create an AI Agent**: Start with a template or build one from scratch.
2. **Tailor to Your Needs**: Choose a language, voice, and connect your knowledge base.
3. **Go Live**: Integrate with your tech stack and start handling calls.

Question 5

How does Synthflow work as an AI phone call platform?

Accepted Answer

Synthflow automates customer interactions with customizable AI voice assistants, managing both outbound and inbound calls for tasks like lead qualification and appointment scheduling.

Question 6

Can AI make phone calls?

Accepted Answer

Yes, AI voice agents can autonomously handle phone conversations, following scripts and responding like human agents.

Question 7

Is expertise required for quality prompts?

Accepted Answer

No, we provide templates to help you get started, and our AI agents are designed to be flexible with various types of prompts.

Question 8

Can I set up automations with your service?

Accepted Answer

Yes, you can create automations using tools like Zapier, setting up triggers and actions for the AI to execute.

Question 9

How do I get a phone number from you?

Accepted Answer

You need a Twilio account. Bring your account IDs to purchase and get started with a number.

Question 10

Is using this AI for unauthorized calls considered illegal?

Accepted Answer

While Synthflow cannot provide legal advice, we recommend consulting a legal professional to understand applicable regulations.

Question 11

Can I access call transcripts and recordings?

Accepted Answer

Yes, call transcripts and recordings are available via API, Zapier, HubSpot, or GoHighLevel.

Question 12

How does the AI handle multiple languages?

Accepted Answer

Our AI uses advanced voice synthesis to deliver natural conversations in multiple languages, ensuring engaging interactions globally.

Question 13

How does sentiment analysis improve customer service?

Accepted Answer

Sentiment analysis detects customer emotions, allowing the AI to adapt its responses for better service quality.

Question 14

What enterprise-grade features does the AI assistant offer?

Accepted Answer

The AI offers custom models, unlimited call handling, voice cloning, and robust infrastructure for numerous simultaneous calls.

Question 15

How secure is the data managed by Synthflow?

Accepted Answer

We prioritize data security with encryption and compliance with international standards to protect all communications.

Question 16

What are use cases of AI voice agents?

Accepted Answer

AI voice agents are used for tasks like AI receptionists, front desk assistants, concierges, and AI answering services.