Best AI Customer Service Tools & Software in 2026 (Free & Paid)

Explore 241 high-quality AI tools, software and services for AI Customer Service. including Salesforce AI, Salesforce Einstein 1 Platform for Application Development, Zendesk, Zendesk Service Suite

Infinitus Systems

Infinitus’ voice AI platform automates healthcare calls, saving time, improving data accuracy, and enhancing patient outcomes.

US
69.89%
|
10.6K
|
4.0
AviaryAI

AviaryAI offers AI outbound voice agents and a knowledge base to help financial institutions drive revenue and engagement with secure, compliant, and quick-to-implement solutions.

US
100.00%
|
421
|
3.0
Thoughtly

Thoughtly is a no-code platform that helps businesses automate phone calls with AI voice agents, improving customer support, sales, and marketing efficiency.

US
100.00%
|
1.3K
|
3.0
Amelia

Amelia is a Conversational AI platform that enhances customer and employee experiences through intelligent AI agents, seamless integration, and enterprise-grade security.

IN
46.03%
|
9.1K
|
3.0
Cassidy

Cassidy is an AI automation platform that integrates with your tools to streamline tasks like customer support, lead qualification, and RFP processing, saving your team time and effort.

US
41.05%
|
55.5K
|
5.0
OpenCall.ai

OpenCall.ai is a game-changing phone AI that handles calls, schedules, and workflows 24/7, cutting costs and boosting efficiency for businesses of all sizes.

US
93.70%
|
4.4K
|
3.0
Gridspace

Gridspace offers AI-powered virtual call center solutions that streamline customer interactions, boost efficiency, and enhance satisfaction.

US
100.00%
|
3.0K
|
3.0
Neuron7.ai

Neuron7.ai uses AI-powered solutions to resolve complex service issues faster, with 90%+ accuracy, improving efficiency and customer satisfaction.

US
50.00%
|
9.7K
|
3.0
ServiceNow

ServiceNow is an AI-powered platform that automates workflows, enhances productivity, and delivers exceptional customer and employee experiences.

US
40.35%
|
3.8M
|
5.0
Pika

Pika is a powerful, customizable chatbot solution that transforms your knowledge base into an interactive AI assistant, making information retrieval and customer support seamless and efficient.

US
100.00%
|
478
|
3.0
Vacay

Vacay Chatbot is your go-to AI travel assistant, offering personalized recommendations, custom itineraries, and multilingual support to make trip planning effortless.

US
42.40%
|
16.1K
|
4.0
Wudpecker

Userlens by Wudpecker combines customer feedback and product analytics to help businesses understand and improve customer satisfaction.

US
25.38%
|
43.5K
|
4.0
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