Treble AI

What is Treble AI?

Treble AI is a WhatsApp Business API platform that combines automated chatbots, AI conversation management, and bulk messaging for businesses. It operates as an official Meta Business Solution Provider rather than the free WhatsApp Business mobile app. The platform integrates natively with HubSpot and Salesforce, or connects to other systems via its API.

What are the features of Treble AI?

• Automated conversation builder

  Create chat flows using a drag-and-drop interface to handle incoming messages automatically.
• AI knowledge base responses

  Upload a knowledge base so the AI handles repetitive customer questions without agent intervention.
• Lead qualification

  Guide the bot to identify prospect intent during conversations.
• Conversation summarization

  Generate summaries of previous chats to retrieve information quickly.
• Bulk messaging campaigns

  Define audiences with filters, build personalized broadcasts, send them to multiple customers, and track results.
• CRM data capture

  Automatically record customer questions and intent from WhatsApp chats into connected CRMs like HubSpot or Salesforce.

What are the use cases of Treble AI?

• Click-to-WhatsApp ads

  Route traffic from advertisements directly into automated WhatsApp conversations.
• Multi-agent live support

  Transfer automated chats to live agents when human assistance is required.
• Product catalogs

  Display product catalogs to customers within WhatsApp interactions.

How to use Treble AI?

1. Build the conversation

   Use the drag-and-drop generator to create automated chat flows.
2. Receive messages

   Let the configured flow automatically handle each incoming message.
3. Transfer to a human

   Escalate chats from the automation flow to live agents when necessary.