Interakt

What is Interakt?

Interakt is a customer engagement platform built on the official WhatsApp Business API that also supports Instagram and RCS messaging. It provides tools for marketing, sales, and support, including AI agents, a no-code chatbot builder, and an omnichannel team inbox. Access requires starting a 14-day free trial with no credit card required.

What are the features of Interakt?

• No-code chatbot builder

  Drag-and-drop interface to automate up to 80% of queries on WhatsApp using customizable workflows.
• AI agents

  Conversational AI that answers queries, qualifies leads, and recommends products within WhatsApp conversations.
• Omnichannel inbox

  Unified workspace for teams to manage incoming WhatsApp and Instagram messages.
• WhatsApp commerce

  Syncs product catalogs via Shopify, WooCommerce, or Excel, allowing customers to browse and pay through WhatsApp.
• RCS fallback delivery

  Automatically switches undelivered WhatsApp messages to RCS to maintain message delivery.
• Intent-based automation

  Triggers workflows based on detected customer intent rather than specific keywords.

What are the use cases of Interakt?

• Click-to-WhatsApp advertising

  Captures leads directly from ads into WhatsApp and Instagram conversations.
• Instagram comment replies

  Automatically responds to direct messages, comments, and pricing inquiries on Instagram around the clock.
• Broadcast messaging

  Sends WhatsApp messages to thousands of contacts simultaneously for campaigns.

Interakt Pricing Information:

• Free trial

  14 days of access with no credit card required.