Question 1

What is Ringly.io?

Accepted Answer

**Ringly.io** is an AI phone agent designed to automate customer service for Shopify stores and beyond. It handles calls by answering questions, tracking orders, recommending products, and transferring complex issues to humans. With support for 30 languages and easy setup, Ringly.io helps businesses save time and money while improving customer experience.

Question 2

What are the features of Ringly.io?

Accepted Answer

* **AI Phone Support Agent (Seth):** Resolves over 70% of calls instantly without human help.  
* **Order Tracking:** Checks order status and provides real-time updates.  
* **Multilingual Support:** Communicates in 30 languages to serve diverse customers.  
* **Easy Setup:** Get started in 3 minutes with no coding or training needed.  
* **Seamless Integrations:** Works natively with Shopify and connects to tools like Twilio and Zapier.  
* **Smart Call Handling:** Transfers calls to humans only when necessary, ensuring smooth customer interactions.  
* **Scalable:** Handles from 100 to 10,000+ calls daily with consistent performance.  
* **Customizable Rules:** Set escalation triggers like repeated failed attempts or angry callers.  
* **Free 14-Day Trial:** Test all features risk-free before committing.

Question 3

What are the use cases of Ringly.io?

Accepted Answer

* Automate customer support for Shopify stores.  
* Answer product questions and provide size advice.  
* Track and update order statuses.  
* Handle appointment scheduling and follow-ups.  
* Support multilingual customer bases.  
* Reduce wait times and improve customer satisfaction.

Question 4

How to use Ringly.io?

Accepted Answer

* Sign up for a free account on Ringly.io.  
* Add your online store link or install the Shopify app.  
* Link a phone number to start receiving calls.  
* Let Seth, the AI agent, handle customer calls automatically.  
* Monitor call insights and adjust settings as needed.

Question 5

Ringly.io Contact Email:

Accepted Answer

info@ringly.io

Question 6

What is Ringly.io?

Accepted Answer

Ringly.io is an AI phone agent platform that automates customer service calls for Shopify stores and other e-commerce platforms.

Question 7

How do I set up AI phone support with Ringly.io?

Accepted Answer

Sign up, add your store link or install the Shopify app, link a phone number, and the AI agent trains itself automatically.

Question 8

What can Seth, the AI phone support agent, do?

Accepted Answer

Seth understands callers, answers questions, tracks orders, recommends products, and transfers calls to humans when needed.

Question 9

Does Ringly.io offer a free trial?

Accepted Answer

Yes, there is a 14-day free trial with full access to all features.

Question 10

Why use Ringly.io if I already have a support team?

Accepted Answer

Seth handles about 73% of calls, freeing your team to focus on complex issues and saving costs.

Question 11

Can Ringly.io integrate with other tools?

Accepted Answer

Yes, it integrates with Shopify, Twilio, Zapier, and more via API.

Question 12

Can I set up Seth in 3 minutes?

Accepted Answer

Yes, setup is quick and requires no coding or training.

Question 13

What if Seth says something wrong?

Accepted Answer

Seth is trained to admit when it doesn’t know an answer and will offer alternatives or escalate the call.

Question 14

What if the AI gets stuck?

Accepted Answer

It can ask for clarification or transfer the call to a human agent based on your rules.

Question 15

How well does Ringly.io scale?

Accepted Answer

It handles from 100 to 10,000+ calls daily with low latency and consistent quality.

Question 16

Will I need technical help to use Ringly.io?

Accepted Answer

No, it’s designed for non-technical teams, but custom integrations are available if needed.

Question 17

Can Seth track orders?

Accepted Answer

Yes, Seth looks up orders and tracking details using the customer’s order number or phone number linked to Shopify.