Jam

What is Jam?

Jam is a screen recording tool for software teams that captures bugs, feedback, and ideas alongside technical context. It is available as a Chrome extension, Mac app, and iOS app. Recordings can be routed to issue trackers or AI coding agents for investigation.

What are the features of Jam?

• Screen and screenshot capture

  Records the screen or takes a screenshot via the browser extension, Mac app, or iOS app.
• Automatic technical context

  Attaches available console logs, network requests, user events, and device details to each recording.
• AI-generated summary (Jam AI)

  Automatically suggests a title, summary, and reproduction steps for the captured issue.
• Integration routing

  Sends recordings directly to Linear, Jira, Slack, or AI tooling.
• Agent integration (Jam MCP and Jam CLI)

  Allows AI agents to read recording context via Jam MCP or publish agent-made videos using Jam CLI.
• Custom metadata (Jam SDK)

  Developers call jam.metadata() at capture time to include live user, feature flag, and app-state context.

What are the use cases of Jam?

• Customer bug reporting

  Teams send a Recording Link so customers can record an issue without installing Jam, with auto-blur hiding matched sensitive elements.
• Support ticket triage

  The Jam for Fin integration lets customers record and submit issues directly within a support conversation.
• Automated agent debugging

  Webhooks trigger AI agent runs when a new Jam is created, allowing the agent to pull context and investigate the fix.

Jam Pricing Information:

• Free access

  The source states users can "Get started for free," but does not detail specific plan limits or features included.
• Sales contact

  Enterprise or team options require contacting sales; no pricing tiers are specified.