Dust

What is Dust?

Dust is a platform for building and running AI agents that coordinate work across company systems, models, and teams. It connects internal knowledge sources to let users create shared workflows where people review agent output. The vendor states the platform supports over 70 connectors and more than 20 frontier and open-source models.

What are the features of Dust?

• System integrations

  Connects agents to over 70 data sources including Slack, Notion, Google Drive, GitHub, Salesforce, and Zendesk to provide workflow context.
• Model selection

  Allows builders to assign different models from providers such as OpenAI, Anthropic, Google, and Mistral to specific tasks within an agent.
• Dual-layer permissions

  Separates what data an agent can access from which users can run it, supporting SCIM-synced groups and admin-gated overrides.
• Governance tools

  Provides audit logs and analytics to monitor activity, adoption, usage, costs, and return on investment.
• Chrome extension

  Offers browser-based access to the platform's capabilities.

What are the use cases of Dust?

• Support ticket routing

  Classifies incoming tickets and routes them to the appropriate team using connected support system data.
• Engineering incident response

  Executes automated runbooks and integrates communications during incidents to assist with root cause analysis.
• Sales account research

  Briefs representatives with recent signals on accounts by pulling data from connected sales tools.

Dust Pricing Information:

• Free trial

  Available via a "Try for free" option; specific limits or duration are not stated in the source.
• Enterprise

  Offers shared workspace credits, volume pricing, dedicated single-tenant deployment, custom data retention policies, and priority support with an SLA. Contact sales required.