Best AI Customer Service Tools & Software in 2026 (Free & Paid)

Explore 241 high-quality AI tools, software and services for AI Customer Service. including Salesforce AI, Salesforce Einstein 1 Platform for Application Development, Zendesk, Zendesk Service Suite

Wasapi

Wasapi simplifies WhatsApp communications with AI chatbots, mass messaging, and team collaboration tools, all in one platform.

PE
30.63%
|
59.6K
|
5.0
Zipchat®

Zipchat is an AI chatbot that enhances customer engagement and automates support for your DTC store.

US
27.75%
|
7.5M
|
5.0
Crisp

Crisp is a powerful messaging platform that centralizes communication, automates workflows, and enhances customer support.

US
15.81%
|
1.3M
|
5.0
Chaport

Chaport is an all-in-one messaging solution that enhances customer communication through live chat, chatbots, and a knowledge base.

ID
43.39%
|
1.4M
|
5.0
BIK

Boost your eCommerce ROI with BIK's AI-driven marketing and support solutions.

IN
66.28%
|
42.8K
|
4.0
CommandBar

Command AI enhances user experience with personalized assistance and engaging tours.

US
18.35%
|
22.1K
|
4.0
RingFlow

Ringflow enhances customer service with AI-driven solutions, offering seamless integration and support across multiple channels.

US
7.63%
|
123.2K
|
5.0
Mavenoid

Mavenoid automates product support, solving complex issues efficiently and enhancing customer satisfaction.

US
34.37%
|
35.2K
|
4.0
Tap Talk

TapTalk.io provides a user-friendly platform for managing customer interactions across multiple channels, enhancing engagement and support.

ID
92.50%
|
32.4K
|
4.0
Desku

Desku is an all-in-one customer service platform that enhances support efficiency with AI-powered tools.

IN
34.09%
|
14.9K
|
4.0
MindBehind

Insider’s Conversational CX solution transforms customer interactions through AI-driven, two-way conversations, enhancing engagement and support.

BR
30.96%
|
1.9M
|
5.0
AIHelp

AIHelp enhances customer support with AI-driven chatbots and in-app messaging, ensuring quick resolutions and improved satisfaction.

CN
78.58%
|
12.6K
|
4.0
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