Best AI Customer Service Tools & Software in 2026 (Free & Paid)

Explore 243 high-quality AI tools, software and services for AI Customer Service. including Salesforce Einstein 1 Platform for Application Development, Salesforce AI, Zendesk, Zendesk Service Suite

Replicant

Replicant is a Conversational AI platform that automates contact center QA, provides actionable insights, and handles routine customer conversations efficiently. It’s perfect for businesses aiming to improve customer service and reduce operational costs.

US
38.45%
|
56.8K
|
5.0
Verint

Verint CX Automation delivers AI-powered outcomes to enhance customer experience, reduce costs, and boost efficiency.

IN
28.72%
|
212.8K
|
5.0
247.ai

[24]7.ai offers an AI-powered CX platform that transforms customer experiences, from acquisition to retention, across multiple industries.

IN
52.65%
|
47.2K
|
4.0
Jotform AI Agents

Jotform AI Agents are the future of customer service, offering real-time assistance, multi-channel support, and powerful automation tools to streamline your workflows and enhance user engagement.

US
50.70%
|
41.2M
|
5.0
Chat Data

Chat Data is a versatile AI chatbot tool that lets you create, customize, and deploy chatbots across multiple platforms. It’s perfect for customer support, medical assistance, and e-commerce, offering features like real-time voice, HIPAA compliance, and dynamic query suggestions.

US
17.43%
|
44.0K
|
4.0
Gorgias

Gorgias is the ultimate Conversational AI platform for ecommerce, helping brands automate support, increase sales, and centralize customer interactions. Trusted by 15,000+ brands, it’s a must-have for any growing ecommerce business.

US
51.52%
|
2.5M
|
5.0
Swifty

Swifty is an AI-powered travel booking engine that simplifies business travel planning, offering quick bookings, secure payments, and white-label solutions for businesses.

DE
31.12%
|
8.4K
|
3.0
RoboReply

Merchynt's Google Reviews Software helps businesses get more reviews, manage responses, and rank higher in local searches—all on autopilot. Start your $1 trial today!

US
45.45%
|
66.1K
|
5.0
Frontnow

Frontnow is an AI-powered platform that enhances customer experiences through personalized recommendations, data enrichment, and seamless integration.

DE
78.19%
|
2.0K
|
3.0
Outbound AI

Outbound AI is a game-changer for healthcare administration, automating phone-based tasks to save time and improve efficiency.

US
80.14%
|
4.6K
|
3.0
Salesforce AI

Salesforce Einstein is the ultimate AI solution for CRM, offering predictive and generative AI tools to boost productivity and personalize customer experiences.

US
39.11%
|
96.5M
|
5.0
Retell AI

Retell AI is a powerful platform for building and deploying AI voice agents, offering features like call transfer, appointment booking, and IVR navigation to streamline call operations.

US
34.14%
|
917.9K
|
5.0
AI Customer Service Related Other Categories