What is Tray?
AI-Ready iPaaS is a game-changer in the world of automation and AI integration. It’s a composable platform designed to streamline processes, making innovation faster and easier. Whether you’re looking to deploy AI agents or automate workflows, this platform has got you covered.
What are the features of Tray?
- Merlin Agent Builder: Build and manage AI agents without coding. Pre-built accelerators make it simple to get started.
- Agent Accelerators: Ready-to-use templates for ITSM, knowledge, and support agents.
- AI Palette: Quickly prototype apps and adapt to new AI capabilities in minutes.
- Merlin Guardian: Ensures data security and governance in AI processes.
What are the use cases of Tray?
- ITSM Agent: Automate ticket resolution and reduce IT workload.
- Knowledge Agent: Turn internal documents into AI-powered insights.
- Support Agent: Enhance customer support with AI-driven workflows.
How to use Tray?
- Start with pre-built accelerators: Choose from ITSM, knowledge, or support agents.
- Connect your data: Integrate your existing systems seamlessly.
- Set governance controls: Ensure data security with Merlin Guardian.
- Go live in minutes: Deploy your AI agents and start automating.














