What is Smax AI?
Welcome to Smax AI, your all-in-one sales and engagement automation platform! With our AI-powered live chat and bot automation builder, you can turn conversations into customers effortlessly. Whether you're in e-commerce, food and beverage, or beauty and personal care, Smax AI has the tools you need to boost engagement and drive sales.
What are the features of Smax AI?
- AI Agent Automation: Automate customer interactions 24/7 with our intelligent AI agents that handle queries and enhance satisfaction.
- Multi-channel Live Chat: Engage with customers across various platforms, ensuring no message goes unanswered.
- Flow Builder: Create personalized bot flows without coding, making it easy to tailor interactions to your customers' needs.
- Re-marketing Tools: Automatically follow up with customers who abandon conversations, nurturing leads and recovering opportunities.
- Integration Module: Seamlessly connect Smax AI with your favorite apps to streamline your workflow.
What are the use cases of Smax AI?
- E-commerce: Convert visitors into buyers with engaging chatbots that guide them through the purchasing process.
- Customer Support: Provide instant answers to FAQs and direct queries to the right department, enhancing customer experience.
- Marketing Campaigns: Use AI to send personalized messages and promotions, increasing engagement and conversion rates.
How to use Smax AI?
- Connect Channels: Link your social media pages and web applications to Smax AI.
- Build Blocks: Use our templates or drag-and-drop features to create your ideal bot flow.
- Add Trigger: Set up triggers to activate your bot when customers reach out.
