Question 1

What is Raindrop AI?

Accepted Answer

**Raindrop - AI Monitoring** is the go-to tool for AI engineers who want to catch hidden issues in their AI apps before users do. Think of it like Sentry, but built just for AI agents. It helps you track conversations, spot bugs, and get real-time alerts on Slack so you can fix problems fast and keep your AI running smoothly.

Question 2

What are the features of Raindrop AI?

Accepted Answer

* **Issue Detection:** Automatically spot when your AI misbehaves or fails.  
* **Slack Notifications:** Get instant alerts so you never miss a problem.  
* **Deep Search:** Search millions of AI events to find and track issues easily.  
* **Behavior Tracking:** Use natural language to track any AI behavior or user feedback.  
* **PII Guard:** Protect user privacy with smart, automatic data redaction.  
* **User Feedback Signals:** Log thumbs up/down and other signals to find patterns.  
* **SOC 2 Type II Compliance:** Your data is safe with top-level security standards.  
* **Custom Alerts & Integrations:** Tailor notifications and connect with your tools.

Question 3

What are the use cases of Raindrop AI?

Accepted Answer

* AI teams wanting to reduce bugs and improve AI response quality.  
* Companies needing real-time monitoring of AI conversations and tool calls.  
* Product managers tracking user frustration or feature success.  
* Teams scaling AI products and needing to keep issues under control.  
* Businesses focused on privacy while analyzing AI usage data.

Question 4

How to use Raindrop AI?

Accepted Answer

* Integrate Raindrop with just two lines of code or no-code via Segment.  
* Describe the issue or behavior you want to track in plain English.  
* Use Deep Search to find examples and refine your tracking.  
* Set up alerts to get notified when issues appear or change.  
* Review daily Slack summaries to stay updated on AI performance.

Question 5

How quickly can I start using Raindrop?

Accepted Answer

You can get started in minutes with just two lines of code or no-code options.

Question 6

Does Raindrop protect user privacy?

Accepted Answer

Yes, it uses PII Guard to automatically redact sensitive information while keeping data useful.

Question 7

Can I get alerts on Slack?

Accepted Answer

Absolutely! Raindrop sends real-time Slack notifications when your AI runs into issues.

Question 8

What kind of issues can Raindrop detect?

Accepted Answer

It finds problems like forgetting context, vague answers, task failures, and more.

Question 9

Is Raindrop suitable for large-scale AI products?

Accepted Answer

Yes, it’s built to handle millions of events and scale with your product growth.