Loom

What is Loom?

Loom is a screen and camera recording tool that lets users capture video messages and share them across devices. It is available as a Chrome extension, desktop app for Mac and Windows, and mobile app for iOS and Android. The vendor states it offers enterprise-grade security features including SSO, SCIM, and custom data retention policies.

What are the features of Loom?

• Screen and camera recording

  Captures the user's screen, clicks, URLs, and camera feed through a browser extension, desktop application, or mobile app.
• Video editing

  Trims and stitches clips, adds backgrounds, and overlays text, arrows, and boxes within the built-in editor.
• Agent prompt generation (Record for agent)

  Packages captured screen activity, clicks, and URLs into a structured prompt for AI agents, with MCP tools providing library context.
• Transcripts and captions

  Generates transcriptions and closed captions in over 50 languages.
• Collaboration tools

  Allows viewers to add emojis, comments, tasks, and calls to action directly on the video message.
• AI document generation (Loom AI workflows)

  Converts recorded videos into written documents to draft standard operating procedures or file Jira tickets.

What are the use cases of Loom?

• Sales outreach

  Personalizing pitches by sending video messages instead of text-based communication.
• Engineering sprints

  Adding visual context to code to accelerate development cycles.
• Customer support troubleshooting

  Recording screen steps to resolve customer issues faster than text instructions.

Loom Pricing Information:

• Free access

  Available at no cost; specific feature limits or quotas beyond free availability are not stated in the source.
• Loom for Enterprise

  Price not stated; includes secure management of asynchronous video communication at scale, SSO, SCIM, custom data retention policies, and privacy settings.