REVER

What is REVER?

REVER is a post-sale returns management platform for e-commerce businesses that automates returns, exchanges, refunds, and logistics. It integrates with platforms including Shopify, WooCommerce, Magento, and PrestaShop via API. Merchants can also add an EU withdrawal button to comply with Directive (EU) 2023/2673.

What are the features of REVER?

• Exchange platform

  Converts potential returns into retention or upselling opportunities during the return flow.
• Automated refunds

  Processes returns automatically while enabling re-engagement and upselling workflows.
• Logistics management

  Integrates with third-party logistics providers and shipping carriers to handle multi-channel and international shipments.
• Data analysis (Intelligence)

  Uses AI-driven data analysis to surface insights such as return reasons and sizing issues.
• Real-time two-way data sync

  Provides up-to-date returns information across connected business platforms.
• EU withdrawal button

  Adds a digital withdrawal option to stores selling into Europe to meet regulatory requirements.

What are the use cases of REVER?

• In-store returns

  Shoppers receive refunds at physical store locations in seconds, supported by detailed return analysis.
• International operations

  Brands manage global returns through integrated logistics and omni-channel capabilities across multiple countries.
• Regulatory compliance

  Merchants selling into Europe install a digital withdrawal option to satisfy Directive (EU) 2023/2673.

How to use REVER?

1. Connect existing platforms

   Integrate REVER with current e-commerce tools using its API without altering workflows.
2. Build custom integrations

   Work with the REVER team to create bespoke connections tailored to specific business needs.
3. Enable real-time data

   Access continuously updated returns information for informed decision-making.
4. Automate workflows

   Configure automated processes to handle returns operations.
5. Configure shipping

   Manage returns across channels and geographies using integrated third-party logistics providers and carriers.