What is Document360?
Document360 is an AI-powered knowledge base software designed to help you create, manage, and share documentation effortlessly. Whether you need FAQs, user guides, or standard operating procedures, Document360 scales with your product to enhance customer and team support.
What are the features of Document360?
- Core Product Portal: A dedicated space for editors, writers, and reviewers to collaborate.
- Site for Customers and Employees: A user-friendly interface for easy access to information.
- Widget for SaaS Products: Seamlessly integrate knowledge base features into your existing platforms.
- Analytics Dashboard: Gain insights into user engagement and content effectiveness.
- Workflow Management: Streamline your documentation processes with built-in workflows.
- SEO Integrations: Optimize your content for search engines to increase visibility.
- Ticket Deflector: Reduce support tickets by empowering users with self-help resources.
- API Health Check Metrics: Monitor the performance of your APIs effectively.
What are the use cases of Document360?
- Knowledge Base Software: Create a centralized hub for all your documentation needs.
- Documentation: Maintain comprehensive records for software, APIs, and more.
- SOPs: Standardize processes to ensure compliance and efficiency.
- User Manuals: Provide clear instructions for users to enhance their experience.
How to use Document360?
To get started with Document360, sign up for a free trial, explore the features, and begin creating your knowledge base. Utilize the tutorials and resources available to master the platform and optimize your documentation workflow.
