What is Cycle?
Cycle is your go-to feedback hub, designed to make capturing and sharing customer insights a breeze. It’s all about automating the busywork so your team can focus on what really matters—building better products. Whether you’re managing feedback from Slack, integrating with tools like Linear, or generating AI-powered insights, Cycle has you covered.
What are the features of Cycle?
- Slack App: Manage feedback directly from Slack, weirdly fast.
- API: Build custom workflows tailored to your needs.
- Security: Enterprise-level protection for your data.
- Integrations: Connect with tools like Slack, Intercom, HubSpot, and more.
- AI Insights: Automatically process and categorize feedback.
- Collaborative Docs: Co-write docs in real-time with AI assistance.
- Release Notes: Create beautiful release notes and close the feedback loop.
What are the use cases of Cycle?
- Product Teams: Streamline feedback collection and analysis.
- Customer Support: Capture and process customer issues efficiently.
- User Research: Document and translate research findings with AI.
- Product Launches: Communicate updates and gather feedback seamlessly.
How to use Cycle?
- Connect Sources: Link Slack, Intercom, HubSpot, or email to start capturing feedback.
- Record Calls: Invite Cycle’s recorder to Zoom, Google Meet, or MS Teams for transcripts.
- Co-write Docs: Use AI to translate, rephrase, or add tables to your research.
- Generate Insights: Let AI categorize and process feedback automatically.
- Create Reports: Sync customer data and visualize voice-of-customer insights.
