What is Middleware Observability Platform?
Middleware is a full-stack observability platform that brings together logs, metrics, traces, and real-user monitoring in one place. Its standout feature is the OpsAI SRE Agent, an AI-powered assistant that automatically detects production issues, finds the root cause, and even opens a pull request with a fix. Whether you're tracking server health, debugging a slow API, or monitoring user experience, Middleware helps you catch problems before they turn into outages — without drowning in data or jumping between tools.
What are the features of Middleware Observability Platform?
- OpsAI SRE Agent: AI agent that analyzes traces, logs, and real-user data to pinpoint the exact line of code causing an issue and auto-resolve it — often while you're still reading the alert.
- Infrastructure Monitoring: Monitor servers, cloud instances, and overall infrastructure health in real time.
- APM (Application Performance Monitoring): Track app performance, spot slowdowns, and pinpoint bottlenecks.
- Log Monitoring: Debug faster with AI-powered log insights that surface patterns and errors.
- Real User Monitoring (RUM): See exactly what your users experience — session replays, errors, and performance metrics.
- Synthetic Monitoring: Test APIs and critical workflows to prevent outages before they happen.
- Browser Testing: Run tests across browsers and devices to catch UI/UX issues early.
- LLM Observability: Monitor and evaluate your LLM-powered applications for cost, performance, and accuracy.
- Unified Telemetry: All signals live on a single timeline with automatic correlation by trace ID — no more jumping between dashboards.
- Native OpenTelemetry Support: Instrument once, keep your data portable, and avoid vendor lock-in.
What are the use cases of Middleware Observability Platform?
- Frontend to Backend Correlation: When a user reports a slow page, instantly trace the request from their browser to the backend server and find the failing database query.
- Digital Experience Monitoring: Track real user sessions, error rates, and performance metrics across your web apps to improve UX.
- Log Analysis and Correlation: Let AI scan millions of log lines and alert you only when something truly needs attention — no noise.
- Endpoint Monitoring: Keep tabs on servers, containers, and cloud instances with no sampling, so you see everything.
- Kubernetes Monitoring: Detect pod crashes (like CrashLoopBackOff or ImagePullBackOff) and get automatic diagnostics and fixes.
- AWS / GCP / Azure Monitoring: Monitor your cloud infrastructure with 450+ out-of-the-box integrations.
- Incident Auto-Resolution: OpsAI catches memory leaks, slow queries, or error spikes and opens a PR with the fix before your on-call engineer even wakes up.
How to use Middleware Observability Platform?
- Get started free: Head to Middleware's website and sign up for a free account.
- Install the lightweight agent: One command, one minute — no changes to your application code. Auto-instrumentation works across languages and frameworks.
- Configure integrations: Pick from 450+ built-in integrations (Kubernetes, AWS, Azure, GCP, databases, and more) or use OpenTelemetry for custom setups.
- Use plain English prompts: Ask OpsAI things like "show me my top 5 slowest endpoints" or "create a dashboard for error rates over time" — no query language needed.
- Let OpsAI auto-fix: When an issue is detected, the AI SRE Agent analyzes traces, logs, and RUM data, identifies the root cause, and can automatically open a pull request with the fix.
