Question 1

What is Shortwave?

Accepted Answer

**Shortwave** is an AI-native email platform designed to supercharge productivity for businesses. With advanced AI features and real-time team collaboration, it transforms how you manage your inbox, making email less of a chore and more of a tool for efficiency.

Question 2

What are the features of Shortwave?

Accepted Answer

* **AI Email Assistant**: Organize your inbox, identify important emails, and sweep away the rest with a single click.
* **Write & Enhance Emails**: AI learns your unique voice and style to craft emails that sound just like you.
* **AI-Powered Search**: Find emails fast or analyze your team's emails and attachments for quick answers.
* **Real-Time Team Collaboration**: Share live threads, comment privately, and assign next steps to keep your team aligned.
* **Bulk Triage with Bundles**: Control promotions, newsletters, and updates to reach inbox zero faster.
* **Email to Todos**: Turn your inbox into an organized list of action items with prioritization and notes.

Question 3

What are the use cases of Shortwave?

Accepted Answer

* **Busy Professionals**: Stay on top of important emails and tasks without getting overwhelmed.
* **Teams**: Collaborate seamlessly with shared threads, labels, and templates.
* **Sales Teams**: Track email opens and follow-ups to close deals more effectively.
* **Individuals**: Automate workflows and filter out junk emails for a cleaner inbox.

Question 4

How to use Shortwave?

Accepted Answer

1. **Sign Up**: Create an account on Shortwave’s website or download the app for iOS, Android, Mac, or Windows.
2. **Set Up AI Filters**: Customize your inbox with AI filters to automate common workflows.
3. **Collaborate**: Share threads, assign tasks, and use shared templates with your team.
4. **Use AI Tools**: Leverage AI for writing, searching, and organizing emails effortlessly.

Question 5

Is Shortwave free to use?

Accepted Answer

Yes, you can get started for free with no credit card required.

Question 6

Does Shortwave work on mobile devices?

Accepted Answer

Yes, it’s available on iOS, Android, Mac, and Windows.

Question 7

Can I use Shortwave with multiple email accounts?

Accepted Answer

Absolutely! Shortwave supports multi-account switching for Gmail and other services.

Question 8

How does the AI learn my writing style?

Accepted Answer

The AI analyzes the emails you send to understand your tone and phrasing, then mimics it in suggestions.