What is Blue Prism?
SS&C Blue Prism’s Agentic Automation platform brings together artificial intelligence, robotic process automation (RPA), and business process management (BPM) into one secure, enterprise-ready system. Unlike traditional RPA that only handles rule-based tasks, this next-generation solution uses AI agents that can think, adapt, and make decisions—just like human workers, but faster and without errors.
Built for complex, regulated industries like finance, healthcare, and government, Agentic Automation helps businesses automate everything from document processing to customer service workflows. It’s not just theoretical—SS&C itself has saved over $200 million using this technology internally, proving it works at scale in real-world environments.
What are the features of Blue Prism?
- AI Agents: Prebuilt or custom AI-powered workers that handle judgment-based tasks like reading contracts, answering inquiries, or managing approvals.
- AI Gateway: A built-in governance layer that ensures every AI action is secure, compliant, and auditable—critical for regulated industries.
- WorkHQ Platform: A unified command center where humans, digital workers, and AI agents collaborate on a single, connected fabric.
- Chorus Orchestration: Enables end-to-end visibility and control across thousands of automated processes running simultaneously.
- Enterprise-Grade Security: Role-based access, full audit trails, and policy controls keep sensitive data protected.
- Cloud-Native Deployment: Available as a fully managed SaaS (Blue Prism Cloud) or secure on-premises (Blue Prism Enterprise) option.
What are the use cases of Blue Prism?
- Automating credit agreement reviews in banking—cutting processing time by 95%.
- Speeding up customer service responses in retail banking by 60% using AI + RPA + NLP.
- Reducing manual effort in supply chain operations, saving 1.6 million hours annually (as seen at Kimberly-Clark).
- Accelerating healthcare documentation processing with intelligent document automation and AI validation.
- Streamlining HR onboarding workflows by auto-filling forms, verifying IDs, and triggering approvals.
- Enabling finance teams to close books faster with automated reconciliations and exception handling.
How to use Blue Prism?
- Start with the Enterprise Operating Model (EOM) to align automation with your business goals.
- Use Blue Prism University to train your team or explore prebuilt AI agent templates.
- Deploy your first workflow via WorkHQ, connecting existing systems through APIs or native integrations.
- Apply governance rules through the AI Gateway before scaling agents across departments.
- Monitor performance using Process Intelligence dashboards to track ROI and bottlenecks.
- Expand safely by reusing proven agents across geographies while maintaining compliance.
