Best AI Customer Service Tools & Software in 2026 (Free & Paid)
Explore 241 high-quality AI tools, software and services for AI Customer Service. including Salesforce AI, Salesforce Einstein 1 Platform for Application Development, Zendesk, Zendesk Service Suite
Kore.ai is a versatile Enterprise AI platform offering AI for Work, AI for Process, and AI for Service to automate workflows, enhance customer experiences, and boost employee productivity.
Chaindesk is a no-code platform for building custom AI chatbots that automate support, generate leads, and streamline workflows.
GPTBots provides end-to-end AI solutions for businesses, helping automate workflows, enhance customer service, and drive growth with advanced AI-powered agents.
Kustomer is an all-in-one AI-powered CRM platform that combines omnichannel messaging, AI automation, and a unified customer view to deliver exceptional customer service.
Freshchat is an AI-powered messaging platform that helps businesses deliver exceptional customer support across multiple channels. With features like bot-driven support and proactive engagement, it’s a game-changer for customer service.
Yellow.ai is a cutting-edge AI platform that automates customer service, enhances employee productivity, and delivers human-like interactions across multiple channels. Trusted by 1100+ global brands, it’s the future of customer service automation.
Espressive BaristaGPT is a conversational AI-based virtual agent that automates workplace support, reduces costs, and enhances employee productivity.
Pypestream is a powerful AI platform that automates customer service, reduces costs, and enhances customer satisfaction across various industries.
Observe.AI is your go-to AI platform for enhancing contact center performance, automating customer interactions, and driving operational efficiency.
Aisera’s Agentic AI is a powerful tool for businesses, offering automation, efficiency, and cost savings across multiple industries.
Boost.ai is a powerful conversational AI platform that automates customer service, enhances self-service rates, and delivers personalized experiences across industries.
Zendesk is a comprehensive customer service platform that combines AI, automation, and multi-channel support to help businesses deliver exceptional customer experiences.