Fathom

What is Fathom?

Fathom is an AI notetaker that records, transcribes, and summarizes meetings across platforms like Zoom, Google Meet, and Microsoft Teams. It serves individuals and teams who need searchable transcripts, action items, and CRM updates without manual note-taking. The service offers a bot-free capture option and is now part of Superhuman.

What are the features of Fathom?

• Meeting transcription and summaries

  Generates transcripts, summaries, and action items after calls, with delivery to the user's inbox.
• Bot-free recording

  Captures meeting audio without deploying a visible bot participant into the call.
• Cross-meeting search (Ask Fathom)

  Allows users to query past conversations to surface insights and context from previous meetings.
• Performance scorecards (AI Scorecards)

  Provides real-time coaching moments and follow-up metrics for sales managers to evaluate calls.
• CRM and tool synchronization

  Automatically pushes notes, insights, and action items to Salesforce, HubSpot, Slack, Asana, and Notion.
• External AI integration

  Sends meeting data into ChatGPT and Claude via integrations, public API, or MCP.

What are the use cases of Fathom?

• Sales deal management

  Tracks engagement, updates CRM records automatically, and uses performance scorecards to coach representatives after client calls.
• Customer success monitoring

  Surfaces risks and opportunities by spotting trends across customer conversations and automating follow-up tasks.
• Product research synthesis

  Tracks and synthesizes feature requests and monitors user satisfaction signals gathered during customer interviews.

Fathom Pricing Information:

• Free tier

  Stated as free forever; includes AI notetaking, summaries, and transcripts for individuals.
• Teams plan

  Price not stated in the source; adds shared visibility, cross-meeting search, customizable AI summaries, and performance scorecards.