DoNotPay

What is DoNotPay?

DoNotPay is an AI-powered consumer self-help platform that provides over 100 tools for disputing charges, canceling subscriptions, and managing bureaucratic tasks. It operates as a web service for individuals seeking to resolve customer service issues or protect their privacy. DoNotPay states it is not a law firm and does not provide legal advice.

What are the features of DoNotPay?

• Virtual free trial card

  Generates a secure virtual credit card with auto-decline functionality to prevent unwanted charges when signing up for free trials.
• Robocall compensation (Robo Revenge)

  Assists users in reporting robocalls and pursuing monetary compensation from callers.
• Customer service call handling

  Places calls to company customer service hotlines on the user's behalf to avoid hold times.
• Bill negotiation chatbot

  Uses an AI chatbot to negotiate lower rates on bills such as internet services.
• Mailing as a service

  Sends physical letters for users, including disputes and appeals, and centralizes proof of mailing in a dashboard.
• Unclaimed money search

  Provides a tool to help users locate missing funds owed to them.

What are the use cases of DoNotPay?

• Contesting parking tickets

  A user reported saving over $150 by using the platform to dispute parking fines.
• Avoiding free trial charges

  Users can sign up for product trials using the virtual card without needing to remember cancellation deadlines.
• Managing bulk correspondence

  A subscriber reported sending 372 letters through the platform to handle various disputes and requests.