What is Unbabel?
Unbabel: Your Key to Seamless Multilingual Communication
Breaking down language barriers has never been easier. Unbabel’s Language Operations Platform combines the power of AI with human expertise to deliver fast, cost-effective, and high-quality translations. Whether you're a global business expanding into new markets or a customer service team aiming to connect with diverse audiences, Unbabel helps you communicate effortlessly across languages and cultures.
What are the features of Unbabel?
- AI-Powered Translation: Leverage Unbabel’s cutting-edge AI, TowerLLM, for instant translations that adapt to your brand’s voice.
- Human Review: Enhance accuracy with human editors who ensure translations match your tone and style.
- Real-Time Quality Reporting: Track translation performance with transparent metrics and optimize as needed.
- Customizable Workflows: Tailor translation processes to balance speed, cost, and quality based on your business goals.
- Seamless Integrations: Connect with tools like Salesforce, Zendesk, and Intercom for a smooth workflow.
- Enterprise-Grade Security: Protect your data with ISO 27001 certification and advanced encryption.
What are the use cases of Unbabel?
- Customer Service: Supercharge your agents’ abilities to serve global customers in their native languages.
- Multilingual Content: Expand your content’s reach to new audiences worldwide.
- Global Expansion: Break into new markets with localized communications that resonate.
- Partnerships: Enhance collaboration with BPOs and tech vendors across languages.
How to use Unbabel?
- Sign Up: Get started with Unbabel’s platform or request a demo.
- Integrate: Connect your existing tools like Zendesk or Salesforce.
- Configure: Set up workflows to meet your specific needs for speed, quality, and cost.
- Translate: Use AI for instant translations and optionally add human reviews for critical content.
- Monitor: Track performance with real-time quality reports and adjust as needed.
