Question 1

What is Unbabel?

Accepted Answer

**Unbabel: Your Key to Seamless Multilingual Communication**  
Breaking down language barriers has never been easier. Unbabel’s **Language Operations Platform** combines the power of AI with human expertise to deliver fast, cost-effective, and high-quality translations. Whether you're a global business expanding into new markets or a customer service team aiming to connect with diverse audiences, Unbabel helps you communicate effortlessly across languages and cultures.

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Question 2

What are the features of Unbabel?

Accepted Answer

* **AI-Powered Translation**: Leverage Unbabel’s cutting-edge AI, **TowerLLM**, for instant translations that adapt to your brand’s voice.  
* **Human Review**: Enhance accuracy with human editors who ensure translations match your tone and style.  
* **Real-Time Quality Reporting**: Track translation performance with transparent metrics and optimize as needed.  
* **Customizable Workflows**: Tailor translation processes to balance speed, cost, and quality based on your business goals.  
* **Seamless Integrations**: Connect with tools like **Salesforce**, **Zendesk**, and **Intercom** for a smooth workflow.  
* **Enterprise-Grade Security**: Protect your data with ISO 27001 certification and advanced encryption.

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Question 3

What are the use cases of Unbabel?

Accepted Answer

* **Customer Service**: Supercharge your agents’ abilities to serve global customers in their native languages.  
* **Multilingual Content**: Expand your content’s reach to new audiences worldwide.  
* **Global Expansion**: Break into new markets with localized communications that resonate.  
* **Partnerships**: Enhance collaboration with BPOs and tech vendors across languages.

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Question 4

How to use Unbabel?

Accepted Answer

1. **Sign Up**: Get started with Unbabel’s platform or request a demo.  
2. **Integrate**: Connect your existing tools like Zendesk or Salesforce.  
3. **Configure**: Set up workflows to meet your specific needs for speed, quality, and cost.  
4. **Translate**: Use AI for instant translations and optionally add human reviews for critical content.  
5. **Monitor**: Track performance with real-time quality reports and adjust as needed.

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Question 5

Unbabel Contact Email:

Accepted Answer

support@unbabel.com

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