Heidi

What is Heidi?

Heidi is an ambient AI scribe that listens to clinical visits and generates documentation for physicians, nurses, allied health professionals, and practice managers. It operates via web browser or a desktop application for macOS and Windows that captures telehealth audio directly from calls. The vendor states the platform complies with HIPAA, GDPR, SOC 2 Type II, and multiple other regional privacy frameworks.

What are the features of Heidi?

• Ambient visit transcription

  Listens to the consultation in real time and writes a clinical note, which can then generate referrals, GP letters, or care plans from pinned templates.
• Clinical evidence retrieval

  Answers questions by citing information from full medical papers and literature.
• Pre-visit chart preparation

  Reads the day's appointments, stages medications, allergies, and recent results with citations, and provides a one-line briefing per patient.
• Form filling

  Accepts any PDF or Word form, pulls answers from the session and patient record, asks for missing information, and returns a completed download.
• Follow-up task tracking

  Extracts commitments made during visits, matches them against open tasks, and groups pending items by documented due date with source lines.
• Patient recap generation

  Drafts a plain-language summary of the discussion and plan, requiring clinician approval before delivery to the patient.

What are the use cases of Heidi?

• A physiotherapist uses session insights to identify repeated edits like exercise names and approves word library entries to correct them automatically.
• A hospital team prepares for multidisciplinary meetings by having the tool summarize each case, flag conflicts or pending results, and build a one-page agenda.
• A clinician fills insurer funding forms by pinning a PDF to the session, allowing the tool to extract data from the record rather than retyping it.

Heidi Pricing Information:

• Free: The source mentions "Get Heidi free" but does not specify feature limits, quotas, or billing conditions for this access.
• Enterprise: The source offers a "Book a demo" option for health systems but does not state pricing.