Question 1

What is Credal?

Accepted Answer

**Credal** is your go-to platform for building **secure AI apps** with your own data. Whether you're looking to create custom AI agents, enhance enterprise search, or implement AI chat, Credal has you covered. It’s designed to bring **security, access controls, and compliance** into one seamless experience.

Question 2

What are the features of Credal?

Accepted Answer

* **Custom AI Agents**: Build agents tailored to your data, tools, and expertise.
* **Enterprise Search**: Find anything across your data with ease.
* **Secure API**: Flexible and secure API for developers.
* **Permissions Sync**: Inherit and enforce access controls automatically.
* **PII Redaction**: Safeguard sensitive information with auto-redaction.

Question 3

What are the use cases of Credal?

Accepted Answer

* **IT & Operations**: Streamline support and incident management.
* **Engineering**: Enhance development workflows with AI copilots.
* **Sales**: Improve customer interactions with AI-driven insights.
* **HR and People**: Automate HR processes and employee support.
* **Support**: Provide instant, AI-powered customer service.

Question 4

How to use Credal?

Accepted Answer

* **Send a Message**: Use the `/v0/copilots/sendMessage` endpoint to interact with your AI copilot.
* **Upload Documents**: Upload documents via URL with `/v0/catalog/uploadDocumentUrl`.
* **Create Collections**: Organize related documents with `/v0/documentCollections/createDocumentCollection`.
* **List Authorized Resources**: Check user permissions with `/v0/permissions/listAuthorizedResources`.
* **Search Catalog**: Find documents quickly with `/v0/search/searchDocumentCatalog`.

Question 5

Does Credal support Hubspot import?

Accepted Answer

Yes, Credal supports Hubspot import and many other integrations.

Question 6

How does Credal handle PII?

Accepted Answer

Credal automatically redacts PII and replaces it with placeholders to ensure security.

Question 7

Can I deploy Credal on-premise?

Accepted Answer

Yes, Credal supports both cloud and on-premise deployments.