Question 1

What is Clearstep?

Accepted Answer

**Clearstep's AI Healthcare Agents** are transforming how patients access care. These smart, conversational assistants help people navigate healthcare options 24/7—no waiting, no confusion. Whether it’s checking symptoms, booking appointments, or getting care guidance, Clearstep makes healthcare simpler and faster.

Question 2

What are the features of Clearstep?

Accepted Answer

* **Smart Virtual Triage**: Patients can self-check symptoms and get instant care recommendations.  
* **Automated Care Navigation**: Reduces admin work by handling routine patient requests via AI chatbots.  
* **Capacity Optimization**: Fills open appointments intelligently and streamlines follow-ups.  
* **Seamless Integrations**: Works with major EHRs like Epic, Cerner, and Salesforce for easy setup.

Question 3

What are the use cases of Clearstep?

Accepted Answer

* **Hospitals & Clinics**: Cut call center overload by letting patients self-serve.  
* **Health Plans**: Improve member satisfaction with faster, accurate care routing.  
* **Retail Pharmacies**: Offer symptom checks to guide customers to the right care.

Question 4

How to use Clearstep?

Accepted Answer

1. Add Clearstep’s AI chatbot to your website or app.  
2. Patients interact naturally—no training needed.  
3. The system routes them to the right care or schedules appointments automatically.

Question 5

Is Clearstep’s AI clinically accurate?

Accepted Answer

Yes! It’s built with input from 20,000+ hours of provider expertise.

Question 6

Can it integrate with our existing EHR?

Accepted Answer

Absolutely—supports Epic, Cerner, Athena, and more.

Question 7

How does it reduce staff workload?

Accepted Answer

By automating repetitive tasks like scheduling and triage.