What is Hyro?
Hyro's Conversational AI is designed to enhance efficiency in healthcare by automating repetitive tasks, improving patient engagement, and saving operational costs. With Hyro, healthcare organizations can shield their staff from routine calls and messages, allowing them to focus on what truly matters.
What are the features of Hyro?
- AI Assistants: Out-of-the-box solutions that require no training and can handle various tasks seamlessly.
- Call Center Automation: Reduces the burden on call center teams by managing routine calls and directing complex inquiries to the right agents.
- Conversational Intelligence: Provides actionable insights from patient interactions, improving operational efficiency.
- Integrations: Connects with popular platforms like Epic EMR and Salesforce for streamlined workflows.
- Responsible AI: Ensures patient safety and compliance with data regulations while delivering effective communication.
What are the use cases of Hyro?
- Scheduling Management: Automates the appointment scheduling process, making it easier for patients to book their visits.
- IT Help Desk: Deflects IT tickets to self-service options via SMS, reducing the workload on IT staff.
- Physician Search: Matches patients with the right healthcare providers quickly and efficiently.
- Rx Management: Facilitates instant prescription refills and status updates for patients.
- FAQ Resolution: Provides quick answers to frequently asked questions, enhancing patient satisfaction.
How to use Hyro?
To get started with Hyro, simply book a demo through our website. Once onboarded, you can activate the AI assistants to begin automating tasks and improving patient interactions immediately.
