Merge

What is Merge?

Merge provides infrastructure that connects AI agents to customer data, third-party tools, and large language models through a single API. It serves product developers embedding integrations into software and IT teams governing internal employee AI usage. Access options include a free sign-up or a booked demo.

What are the features of Merge?

• Unified data API (Merge Unified)

  Replaces multiple custom integrations with one API to sync customer data across hundreds of accounting, ATS, CRM, file storage, HR, and ticketing systems.
• Agent tool access (Merge Agent Handler)

  Allows AI agents to take authenticated actions using over 5,000 pre-built tools across third-party services, with scoped permissions and audit logs.
• LLM routing (Merge Gateway)

  Routes requests to major LLMs through one API with automatic failover when providers go down, supporting prebuilt or custom routing rules.
• Employee AI governance (Merge for Workforce)

  Distributes approved models, MCPs, and skills to teams by linking identity providers like Okta or Entra so permissions update automatically as staff change roles.
• Data loss prevention

  Scans responses for sensitive data, redacts matches before they reach a model, logs hits for audits, and supports custom detection rules.
• Spend controls

  Sets budgets per team or project and automatically cuts off access before limits are exceeded.

What are the use cases of Merge?

• Embedding HRIS integrations

  Developers add new HR system connections to their product by checking a box, avoiding months of custom integration maintenance.
• Connecting enterprise voice agents

  Companies use the agent handler to give voice AI agents access to broader data connectors for enterprise customers.
• Securing internal AI workflows

  IT teams connect employee AI tools to Slack, Google Drive, Jira, and Salesforce while maintaining centralized control over access and data.

Merge Pricing Information:

• Free sign-up

  Available at no stated cost; specific feature quotas or limits for this tier are not detailed in the source.
• Demo

  Available upon request for prospective customers.