What is Chorus?
Chorus by ZoomInfo is a cutting-edge conversation intelligence tool designed to help sales teams analyze customer interactions, improve performance, and close more deals. With its advanced AI and machine learning capabilities, Chorus transforms every conversation into actionable insights.
What are the features of Chorus?
- Sales Call Analysis: Instantly access transcriptions and insights from customer calls.
- Team Performance: Identify winning behaviors to upskill your team and reduce ramp time.
- Deal Intelligence: Automatically sync contacts and communications to your CRM for better forecasting.
- Market Intelligence: Understand why you win or lose deals with competitive insights.
- Connected Intelligence: Leverage ZoomInfo’s data to refine your outreach and plan next steps.
What are the use cases of Chorus?
- Sales Coaching: Use call recordings to train new hires and improve team performance.
- Deal Forecasting: Gain visibility into deal momentum and mitigate churn.
- Competitive Analysis: Capture customer feedback to stay ahead of market trends.
- Cross-Team Collaboration: Share insights with marketing, product, and engineering teams.
How to use Chorus?
- Set Up: Connect Chorus to your Zoom account for automatic call recording.
- Analyze: Review transcriptions and insights after each call.
- Share: Use snippets to share key moments with relevant teams.
- Optimize: Implement feedback and strategies to improve future interactions.
