What is Levity?
Levity is an AI-powered tool designed to streamline freight email operations by automating email classification, data extraction, and workflow actions. It helps logistics teams focus on customer relationships instead of manual tasks.
What are the features of Levity?
- Email Automation: Automatically classifies and routes incoming emails based on custom categories.
- TMS Integration: Seamlessly transfers new orders from emails to your Transportation Management System (TMS).
- Phone AI: Integrates phone conversations into workflows, handling outbound operations and sales.
- Analytics Dashboard: Provides real-time insights into email operations, customer sentiment, and quoting funnels.
What are the use cases of Levity?
- Freight Quoting: Reply to spot quote requests 10X faster by auto-identifying and extracting load details.
- Track & Trace: Automate document collection and order entry for better visibility.
- Customer Insights: Unlock critical insights from your team’s inboxes to improve decision-making.
How to use Levity?
- Connect Levity to your email inboxes.
- Set up custom categories for email classification.
- Integrate with your TMS for automated order entry.
- Use Phone AI to handle outbound calls and extract data from conversations.
- Monitor email operations through the analytics dashboard.
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