Question 1

What is Glyph AI?

Accepted Answer

**Glyph AI** is an all-in-one internal AI assistant designed for mid-sized companies. It helps teams search, analyze, and create across company files quickly and securely. Whether you need to automate tasks, capture meeting notes, or build custom AI assistants, Glyph makes work easier and smarter.

Question 2

What are the features of Glyph AI?

Accepted Answer

* **Internal Search:** Instantly find answers across documents, files, and internal tools.  
* **Generative AI:** Analyze, summarize, and draft content using your company’s data.  
* **AI Notetaker:** Record, transcribe, and summarize meetings and interviews automatically.  
* **Voice AI:** Turn audio data into insights and patterns effortlessly.  
* **Custom AI Assistants:** Build AI agents tailored to your company’s needs, from onboarding to product support.  
* **Data Analysis:** Detect trends, flag risks, and automate reports from structured and unstructured data.  
* **Secure & Private:** Your data stays safe, never shared or used to train AI models. GDPR compliant.  
* **Role-Based Access:** Manage employee permissions securely across AI assistants.

Question 3

What are the use cases of Glyph AI?

Accepted Answer

* **Sales Teams:** Analyze conversion rates and improve sales strategies.  
* **HR Departments:** Track employee engagement and identify areas for improvement.  
* **Operations:** Understand customer retention drivers and boost satisfaction.  
* **Product Teams:** Quickly get up to speed on new features and updates.  
* **Support Teams:** Access customer data and resolve issues faster.

Question 4

How to use Glyph AI?

Accepted Answer

* Connect your company data securely to Glyph AI.  
* Create or customize AI assistants for specific tasks or teams.  
* Use AI to search, analyze, summarize, and automate daily workflows.  
* Record meetings and interviews to get instant transcriptions and summaries.  
* Manage user access and permissions from a single admin dashboard.  
* Scale your AI use with plans that fit your company size and needs.

Question 5

Is my data shared with others or used to train AI models?

Accepted Answer

No, your data is never shared with other customers or used for AI training. It’s stored securely with strict access controls and encrypted at rest.

Question 6

Do you offer private cloud or on-premise options?

Accepted Answer

Yes, Glyph provides secure private cloud, on-premise, and dedicated hosting solutions.

Question 7

Is our data secure with this tool?

Accepted Answer

Yes, Glyph AI is GDPR compliant and SOC-2 Type-2 (pending). All data is encrypted during transit and stored securely on Microsoft Azure.

Question 8

Can you demonstrate a demo on a call?

Accepted Answer

Yes, we offer live demos where we walk you through features and answer your questions. Contact us to schedule.

Question 9

How does billing work?

Accepted Answer

Billing is monthly with credit purchases. For example, the popular $49 plan includes 3,000 transcription minutes.