What is PromisePay?
Promise is a powerful tool designed to help utilities and governments distribute relief and recover revenue more efficiently. By using advanced AI, Promise streamlines the process of enrolling residents in relief programs and setting up flexible payment plans. This not only helps more people get the support they need but also ensures that public funds are used effectively and transparently. Whether it's distributing water bill relief or managing energy credits, Promise makes it easier for everyone involved.
What are the features of PromisePay?
- AI-Powered Relief Distribution: Automatically qualifies beneficiaries and distributes relief, ensuring that aid reaches those who need it most.
- Income Verification: Uses smart AI to verify income quickly and accurately, reducing delays and errors in the application process.
- Fraud Detection: Continuously monitors programs to detect and prevent waste, fraud, and abuse, ensuring that funds are used as intended.
- Flexible Payment Plans: Offers interest-free, flexible payment plans that help customers stay current on their bills and reduce debt.
- Automated Support: Provides AI-powered service agents to handle outreach and support, reducing the workload on your team.
- Seamless Integration: Easy to set up and integrate with existing systems, with an average implementation time of just 8 weeks.
What are the use cases of PromisePay?
- Government Agencies: Distribute relief funds to eligible households quickly and securely, ensuring that aid reaches those in need.
- Utilities: Recover more revenue by offering flexible, interest-free payment plans that help customers manage their bills.
- Resident Support: Simplify the enrollment process for relief programs, making it easier for residents to access essential services.
- Debt Management: Help customers reduce their debt and stay current on their bills through automated and flexible payment plans.
- Program Monitoring: Continuously monitor and audit relief and repayment programs to ensure compliance and prevent fraud.
How to use PromisePay?
- Identify Needs: Determine the specific relief or repayment needs of your organization.
- Set Up Program: Work with Promise to design and implement the program, typically within 8 weeks.
- Enroll Residents: Use AI-powered tools to qualify and enroll residents in the program.
- Monitor and Adjust: Continuously monitor the program and make adjustments as needed to improve efficiency and effectiveness.
- Provide Support: Utilize AI-powered service agents to handle outreach and support, ensuring a smooth experience for all participants.
