AI21 Studio

What is AI21 Studio?

AI21 Studio provides post-training services to build specialized AI models tailored to an organization's proprietary data and tasks. Forward-Deployed Researchers collaborate with clients to jointly tune the model and its serving harness for production use. Training, evaluation, and serving can run inside the client's VPC or on-premise environment.

What are the features of AI21 Studio?

• Joint model and harness tuning

  Researchers develop a training approach that optimizes both the model and its serving configuration together for a specific task.
• Custom evaluation suite

  Evaluations are built from real tasks to gate quality, cost, and latency, and the suite remains with the client after engagement.
• Production optimization

  After training, the team optimizes the model and harness for efficient serving, managed by AI21 or deployed in the client's environment.
• Iterative improvement

  Clients can lead subsequent training runs using the provided recipe and evaluation suite to improve the model on fresh production traces.
• Isolated deployment

  Training, evaluations, and serving can execute within the client's VPC or on-premise infrastructure.
• Scoped expert access

  AI21 researchers use temporary, auditable access, retain no copies of client data, and trace every output to its source.

What are the use cases of AI21 Studio?

• Enterprise payroll compliance

  Post-training a model on expert payroll knowledge across 40,000+ companies in 150+ countries to handle domain-specific questions.
• High-volume contact centers

  Training a specialized model on proprietary call data to maintain quality at a cost per call that scales with customer volume.